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Shipping & Returns

Shipping

We ship worldwide to those countries where UPS and USPS services are available.

  • On international orders, customer is responsible for all duty and taxes.
  • Orders to the Contiguous 48 States are accepted.
  • Orders to Alaska are accepted.
  • Orders to Hawaii are accepted.
  • Orders to Canada are accepted.
  • APOs and FPOs accepted
  • For military personnel APOs and FPOs we can ship USPS, however extra shipping charges may apply.
  • International Orders are accepted.

Most orders will arrive in approximately 4 to 7 Business Days.

Free Ground Shipping

  • Limited to the 48 Continental United States
  • Applies to orders totalling $150 or more
  • Typically will ship UPS Ground but may ship USPS

Return Policy

We will accept any item for an exchange within 30 days from the date of purchase. We will accept any return for a full refund, less shipping costs, within 30 days from the date of purchase. The date of purchase is the date your order was shipped out. To return or exchange a product, you must have the original invoice and the product must be in its original condition and in original packaging. Items being returned or exchanged should be shipped to the following address:

Master Pull LLC
3135 Mercer Ave
Unit 103
Bellingham, WA 98225

NOTE: Please include instructions in the return package with information regarding what action we should take when the packaged is received.